What makes us different? At Phoenix Mountain Creations, you can expect personalized service and helpful communications. Amy responds directly to each customer so you’re always talking to the designer, maker, and boss. Decisions can be made instantly and assistance is provided quickly.
We’re rolling out a few new features that we think you’ll love! We realize that everyone has a different ear shape and size, plus different preferences over how earrings fit. Starting November 1, we’re offering free resizing on double and triple hoop earrings. We’ll send a prepaid shipping label, you mail the earring back, and we’ll size them down to fit you and have them back to you within 3 weeks. Sizing up will require a small fee due to additional materials. To start the process, email us and we’ll discuss all of the details.
New contact options are coming soon too! By November 1, you will be able to chat directly on our website. If we are unavailable to chat, you will be prompted to enter your email and we’ll continue our conversation as soon as possible. We will also have a texting service available as well! These options are best for quick questions. Customizations are best handled by email so we have a complete record of what you want.
Soon, all orders over $35 will receive a free polishing cloth! Did you know orders over $35 ship free too? You don’t need any coupon code to take advantage of these great deals!
We’re committed to making your experience with us a great one!